When you suspend judgement and show you are interested, people will feel more comfortable with you and stop being defensive.
One thing I don’t love about higher education is how common it is for employees’ poor work performance to be tolerated.
Managers don’t shy away from expressing their opinions, and often forget that when their Presidents “ask” for something, they are not really asking, they are telling
People pleasers typically lack boundaries and have a hard time saying no. They tend to put other people’s desires before their own which causes them excessive workloads and too many sacrifices.
If you think your only option is to be punitive, think again! Start by no longer rewarding undesirable behavior, and you will positively affect your co-workers and covertly help them become better professionals.
It means developing an ability to see situations from other people’s perspectives and understanding their feelings.
A natural human reaction to a less-than-perfect workplace is to focus on the self. Our attention goes to what we are not getting. Can you relate?
One of the things I love about higher education is the shared belief in logic and reason. Leaders intend to look at facts, as objectively as possible, to make logical and reasonable choices.